How much does a pay monthly website cost?
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SiteDone plans start at $89 a month for a tradie website, and the same plans cover other small businesses. There is no setup fee right now. That covers the build, hosting, SSL, backups and a set number of content changes each month. The three tiers are $89, $129 and $199 a month, and the rate you sign up on stays the same for as long as you stay subscribed.
Is GST included in the website price?
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No. We are not currently registered for GST, so none is added to your price and our receipts are not tax invoices. If that changes, we give 30 days' written notice, and you can cancel without paying an exit fee. The $49 domain registration and any add-ons are separate.
Is there a lock-in contract?
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There is no long-term contract. It is 3 months to start, then month to month. After the first 3 months you can pause for a month or cancel, with 30 days' notice and no exit fee. Your domain is in your name from day one.
Do I own my domain and my website?
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The domain and the content are in your name from day one, not ours, and you can move the domain any time. The built site can be handed over after 9 paid months, with no handover fee.
What if I don't have a domain yet?
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We'll find you an available domain and register it, $49 for the first year, then it renews at normal registrar rates. That covers the registration plus the work of finding a good name when your first choice is taken. Premium or short domains cost more and we'll quote you the price first. If you already have a domain, we point it at your new site at no extra cost. You are not charged for the domain when you sign up. We send you the available names, and charge the fee once you approve one, before we register it. If you walk away before we register it, we refund it in full.
What happens if the site doesn't bring in any leads?
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If your site has not produced a real lead within 90 days of going live, your billing pauses until it does (on the Core Hub and Local Dominator plans). Amounts already paid are not refunded, and this is a guarantee about leads reaching you, not about where you rank in search results. Your site stays live the whole time. This pause is automatic and has no cap. It is separate from the pause you can ask for after your first 3 months, and paused months do not count toward the 9 paid months for a handover.
Does Starter come with the 90-day lead guarantee?
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No. The 90-day lead guarantee is on the Core Hub and Local Dominator plans. Starter is a simple, low cost site to get you found and taking calls. If you want the guarantee, choose Core Hub, or upgrade later. If you upgrade, the 90 days start from the day you upgrade, once your Google Business Profile is verified and linked.
Do I need a Google Business Profile?
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For the 90-day lead guarantee on the Core Hub and Local Dominator plans, yes. It needs a verified Google Business Profile linked to your site. If you don't have one we help you set one up and walk you through Google's verification. If you already have one we work with it. You give us manager access so we can set it up, edit it and keep it linked. Google does the verification, and its timing varies. A postcard code usually arrives within 14 days, and a video review can take up to 5 working days, sometimes longer. Your 90 days start from the later of go-live and the day your profile is verified and linked.
Can I pause my subscription?
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Yes, once you are 3 months past go-live. A pause is up to 1 month, your site stays live, and billing stops for that month. You can pause once every 12 months, counted from the day your last pause ended. Ask at least 5 business days before your next billing date, otherwise it starts the following month. Sometimes we can approve an extra pause sooner at our discretion, but approving one does not mean we'll approve another. This is separate from the 90 day lead guarantee, which pauses your billing automatically if no lead comes in (on the Core Hub and Local Dominator plans).
Can I take my site with me?
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After 9 paid months, yes, with no handover fee. Months when billing was paused do not count, so a pause pushes that date back. Give us 30 days' notice so we can prepare it. Your domain is separate. It is yours from day one and you can move it any time.
What is included in the monthly change allowance?
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Text edits, price updates, new photos of recent jobs, swapping a service, adding a suburb, that kind of thing. Starter includes 20 minutes a month, Core Hub 40 minutes and Local Dominator 60 minutes. Send the change by voice note, message or email and we do it.
What if I don't like the site you build?
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You get two rounds of feedback before the site goes live. If you are still not happy after both rounds, we walk away and you owe us nothing.